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Shipping Policy

Free shipping within the United States (except Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam and Marshall Islands)

We offer free shipping for all orders that meet the above shipping areas and will not incur any additional shipping charges.No taxes are charged and all products are free of shipping duty.

Email: service@trucktok.com

Working time: Monday-Friday 9:00-17:00

 

Fast Delivery

Our warehouse is working from Monday to Friday, and we will deliver the goods within 2 working days after receiving your payment. Estimated delivery times fall within 5-8 working days, depending on your location and the inventory status at the respective warehouse. In case an item is out of stock, we will promptly communicate with you to provide updates. The estimated delivery time applies to those states eligible for free shipping. To ensure a smooth delivery process, please make sure to provide an accurate street address (not a PO Box) and up-to-date contact information during checkout.

Please be aware that severe weather conditions may cause logistical delays.

SHIPMENT FOR AN ORDER WITH MULTIPLE ITEMS

We aim to have all your items delivered together. However, due to varying shipping options, we may occasionally send products separately. You will receive a shipment notification email once an item is dispatched.

ORDER CANCELLATION

To cancel your order before the product is manufactured or shipped, please contact us. Full refunds are available for canceled orders. If the product has already been shipped, cancellation is not possible. To cancel your order after receiving the goods, refer to our return policy.